KH Nutrix Animal Nutrition Pvt. Ltd. (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and what we do with it.

Information We Collect

We collect information in two ways.

Information you give us directly. When you submit an enquiry form on this website, we collect:

  • Your name
  • Your email address
  • Your phone number
  • The subject and content of your message
  • The product you enquired about, where the enquiry came from a product page

Information collected automatically. For security and abuse prevention we also record the IP address and browser user agent associated with each submission.

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide the information you asked for
  • Prepare ration advice or a quotation where you have requested one
  • Put you in touch with your nearest distribution partner
  • Maintain a record of correspondence for customer service purposes
  • Detect and prevent automated abuse of our forms

We do not use your details for automated decision-making or profiling.

Marketing Communications

We will only send you marketing material if you have asked us to. Every such message includes a way to unsubscribe, and you can ask us to stop at any time by emailing hello@khnutrix.example.

Sharing Your Information

We do not sell, rent or trade your personal information. We share it only:

  • With the distribution partner nearest to you, where that is needed to answer your enquiry
  • With service providers who host this website or our systems, under confidentiality obligations
  • Where we are required to do so by law, or to protect our legal rights

Data Retention

Enquiry records are kept for as long as needed to deal with your query and to maintain a reasonable customer service history, after which they are deleted. If you want your record removed sooner, contact us and we will do so unless we are legally required to retain it.

Cookies

This website uses only the cookies necessary for it to function — principally a session cookie and a CSRF token that protects our forms from cross-site request forgery. We do not use advertising or cross-site tracking cookies. Third-party resources such as fonts and stylesheets are loaded from content delivery networks, which may record the request in their own logs.

Security

We take reasonable technical and organisational measures to protect the information you submit, including validating and sanitising all form input and restricting access to enquiry records to staff who need it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may ask us to:

  • Confirm what personal information we hold about you
  • Provide you with a copy of it
  • Correct information that is inaccurate or incomplete
  • Delete your information where we have no continuing need for it
  • Stop sending you marketing communications

To exercise any of these rights, contact us using the details below.

Children

This website is intended for farmers, businesses and trade customers. It is not directed at children, and we do not knowingly collect information from anyone under the age of 18.

Changes To This Policy

We may update this policy from time to time. The version published on this page is the one currently in force, and the date at the top shows when it last changed.

Contact Us

KH Nutrix Animal Nutrition Pvt. Ltd.
Plot 42, Agri Industrial Estate, Sector 8, Ludhiana, Punjab 141010, India
Email: hello@khnutrix.example
Phone: +91 98765 43210